We do not store your credit card information on our servers. All credit card information is...How are prorations calculated?
If you are moving from a lower-priced plan to a higher-priced plan, you are charged as follows:We...How do I cancel my account?
To cancel your account please follow these steps: Login to the client area at...How do I order more ip's?
Every VPS come with 1 dedicated ip by default. If you need additional ip's please login to the...How do I signup for longer term than monthly?
We can add funds to your account which will automatically be deducted from your future invoice....How do I view my account credit balance?
To view your credit balance login to the client area and click on "notifications" in the top...How do i upgrade the free trial WordPress to a paid plan?
To upgrade your free trial WordPress hosting plan you will need to first login to the client...How to submit credit card and ID confirmation
All orders go through an automated fraud verification check and in the event that further manual...My order was marked as Fraud
We use an automated 3rd party verification service that will take into account your order details...What happens if I go over my bandwidth limit?
You will get a notification when you've reached 90% of your allocated bandwidth. If you reach the...What is a PayPal billing agreement?
A PayPal billing agreement is an easier way to make recurring payments to us by allowing us to...What is your refund policy?
We offer a 30 day money back guarantee on your first VPS. Sebsequent VPS does not qualify for the...How do I add more bandwidth?
There are two ways you can add more bandwidth.1.) You can upgrade your account to add more...How do i upgrade or downgrade my VPS?
Note: If you upgrade your Linux, Wordpress, or Cloud VPS, you will not be able to downgrade due...SMS Verification Error: Unable to send SMS to your phone number
Error: Unable to send SMS to your phone number. Modify your phone number and click Get New...