Articles

 Can i use your nameservers to host my domains?

We offer free DNS hosting service to all customers with an active VPS plan if you prefer to use...

 Do you have a test download file or test ip?

You can find our download files and test ip on our company page at www.iozoom.com/datacenter.html

 What is Asia Optimized IP?

Due to high demand for low latency and fast speeds to and from China, Taiwan, and other Asian...

 What is the network speed of your servers?

Our servers are connected to Gigabit ports.

 What type of payment do you accept?

We accept credit and debit cards including Visa, Mastercard, Discover, American Express, Paypal,...

 What virtualization technology do you use?

We use KVM virtualization for our Linux servers and Hyper-V virtualization for our Windows servers.

 Will you migrate my account from another provider?

Yes we can assist you with migrating your account from another provider. Submit a ticket to our...

 Are there any setup fees or hidden costs?

Absolutely not. What you see is what you pay. We don't charge a setup fee.

 Can I upgrade my acccount in the future?

Yes you can upgrade your account at anytime and will be seamless. Email us at [email protected]..

 Do you allow adult content?

Legal adult content is allowed as long as it's in compliance with all U.S. laws.

 Do you offer a money back guarantee?

We offer a no-hassle 30 day money back guarantee. If you're unhappy with our service simply...

 Do you provide backups?

We do a daily backup of every VPS for internal use only which means you will not be able to...

 What is a white labeled server?

This means our servers are completely anonymous and does not use the I/O Zoom domain. 

 What does self managed, managed, and pro managed mean?

By default all of our VPS servers come self managed. This mean we only support the network and...

 What is 100% Pure SSD and SSD Cache?

A pure SSD server consists of hard drives that are all SSD. A SSD cache server will use regular...