Articles

 Can i use your nameservers to host my domains?

We offer free DNS hosting service to all customers with an active VPS plan if you prefer to use...

 Do you have a test download file or test ip?

You can find our download files and test ip on our company page at www.iozoom.com/datacenter.html

 My order was marked as Fraud

We use an automated 3rd party verification service that will take into account your order details...

 What is a hostname?

The hostname is an identifier or nickname for your VPS. It must be at least 4 characters long and...

 What is Asia Optimized IP?

Due to high demand for low latency and fast speeds to and from China, Taiwan, and other Asian...

 What is the difference between a VPS and a Cloud VPS?

The main difference between a VPS and cloud VPS is a true cloud VPS will have higher redundancy...

 What is the Label on the Cloud VPS?

The label is nothing more than a user friendly description of your VPS to help you identify it....

 What is the network speed of your servers?

Our servers are connected to Gigabit ports.

 What type of payment do you accept?

We accept credit and debit cards including Visa, Mastercard, Discover, American Express, Paypal,...

 What virtualization technology do you use?

We use KVM virtualization for our Linux servers and Hyper-V virtualization for our Windows servers.

 Will you migrate my account from another provider?

Yes we can assist you with migrating your account from another provider. Submit a ticket to our...

 Are there any setup fees or hidden costs?

WordPress shared hosting does have a small setup fee on monthly and semi-annual billing cycles on...

 Can I upgrade my acccount in the future?

Yes you can upgrade your account at anytime and will be seamless with no migration required.

 Do you allow adult content?

Legal adult content is allowed on our VPS servers as long as it's in compliance with all U.S....

 Do you offer a money back guarantee?

We offer a no-hassle 30 day money back guarantee. If you're unhappy with our service simply...

 Do you provide backups?

We do a daily backup of every VPS for internal use only which means you will not be able to...

 What is a white labeled server?

This means our servers are completely anonymous and does not use the I/O Zoom domain. 

 What does self managed, managed, and pro managed mean?

By default all of our VPS servers come self managed. This mean we only support the network and...

 What is 100% Pure SSD and SSD Cache?

A pure SSD server consists of hard drives that are all SSD. A SSD cache server will use regular...