403 Forbidden Error Troubleshooting

While 403 Forbidden errors are not uncommon and sometimes normal, it does happen that they show a problem with your website or it's configuration. Usually it is quite simple to get rid of these errors and this would be the most common causes:

Incorrect permissions

If your folders or files have the wrong permissions, they would return a 403 error. Normally, folders would have 0755, files 0644, and these can be modified via FTP, file manager or SSH,

Index missing

If your index file is missing, either index.php or index.html, the server could return a 403 error. Adding one with the correct permissions should fix that.

Owner issue

If the file owner is different then the account owner, you will get the same 403 error, and that can be fixed by running the chown command to set it to the correct one.

  • 403 error, 403
  • 13 Users Found This Useful
Was this answer helpful?

Related Articles

What happens if I go over my bandwidth limit?

You will get a notification when you've reached 90% of your allocated bandwidth. If you reach the...

How do I add more bandwidth?

There are two ways you can add more bandwidth.1.) You can upgrade your account to add more...

How does DDoS protection work?

We provide DDoS filtering up to 10 Gbps included with all of our VPS plans at all locations. If...

Do you create backups of the VPS?

We do a snapshot backup of every VPS to dedicated backup server. This snapshot backup is for...

How do i set reverse DNS (PTR) on my ip address?

In order to set rDNS on your IP please open a ticket to our support department and we will apply...