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Can i use your nameservers to host my domains? We offer free DNS hosting service to all customers with an active managed VPS hosting plan if you... Difference between Windows 10 and Windows server Windows 10 Pro is designed as a desktop operating system while Windows Server is designed as a... Do you have a test download file or test ip? You can find our download files and test ip on our company page at www.iozoom.com/datacenter.html My order was marked as Fraud We use an automated 3rd party verification service that will take into account your order details... What is Asia Optimized IP? Note: We are no longer offering Asia Optimized IP as an addon. Our Los Angeles routing with... What is a hostname? The hostname is an identifier or nickname for your VPS. It must be at least 4 characters long and... What is the Label on the Cloud VPS? The label is nothing more than a user friendly description of your VPS to help you identify it.... What is the difference between a VPS and a Cloud VPS? The main difference between a VPS and cloud VPS is a true cloud VPS will have higher redundancy... What is the network speed of your servers? Our servers are connected to Gigabit ports. What type of payment do you accept? We accept credit and debit cards including Visa, Mastercard, Discover, American Express,... What virtualization technology do you use? We use KVM virtualization for our Linux servers and Hyper-V virtualization for our Windows servers. Will you migrate my account from another provider? IO Zoom makes it easy for you to transfer your sites over to your new hosting/vps account within... WordPress hosting pricing IO Zoom shared WordPress hosting services have different pricing based on the billing term... Are there any setup fees or hidden costs? WordPress website hosting does have a small setup fee on monthly and semi-annual billing cycles... Can I upgrade my acccount in the future? Yes you can upgrade your account at anytime and will be seamless with no migration required. Do you allow adult content? Legal adult content is allowed on our VPS servers as long as it's in compliance with all U.S.... Do you offer a money back guarantee? We offer a 7 day money back guarantee on all VPS and a 30 day money back guarantee on our shared... Do you provide backups? We do a daily backup of every VPS for internal use only which means you will not be able to... What is a white labeled server? This means our servers are completely anonymous and does not use the I/O Zoom domain.  What does self managed, managed, and pro managed mean? Self managed mean we only support the network and any host server related issues. Self managed is... What is 100% Pure SSD and SSD Cache? A pure SSD server consists of hard drives that are all SSD. A SSD cache server will use regular...
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